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Inspiring
June 19, 2020
Answered

Can't open InDesign file from Windows Explorer

  • June 19, 2020
  • 1 reply
  • 2244 views

Hey, it's June 19th and yesterday I installed the latest update to InDesign. I noticed since then that when I double-click on an InDesign 2020 file from the Windows Explorer, InDesign doesn't open it. This happens arbitrarily. Trying again doesn't work. I get the spinning blue wheel for a couple seconds, then nothing.

 

This is over  a network.

 

I have to go into InDesign and manually open the file from there.

 

This is a new behavior.

This topic has been closed for replies.
Correct answer Randy Hagan

Sometimes even incremental (quarterly roll-up) updates can scramble Windows File Explorer. This may help:

 

1) Open your File Explorer. Navigate your way to your InDesign.exe file (it should be stored in Program Files>Adobe>InDesign CC 2020>InDesign.exe — if it's not, this may be your first issue). Place your cursor on the file and make sure that it shows File version: 15.1.xx, with the xx accounting for additional build numbers. Knowing this InDesign.exe file is the latest version, and exactly where it's located, is vitally important to the steps below.

 

 

(Please excuse my screen cap showing InDesign CC 2019; I use that version on both my Windows and Mac production systems)

 

2) Open File Explorer. Navigate your way to one of your .indd files. Right-click on that file and select the Open with... command on the flyaway menu, as shown below.

2) In the dialog box, You should see what application may be used to open .indd files. It may or may not be InDesign CC 2020. Even if it does say that, don't accept it for your answer. Click on the More Apps link in blue, then scroll your way all the way to the bottom of the list and click on the Look for another app to open .indd files link. I'm sorry the screen cap doesn't show that link, my fingers weren't fast enough for me to scroll my way down there for my screen cap software.

 

4) Navigate your way to where you found your Indesign.exe (v15.1.xx) file, and double-click it to make the selection. Select the Always use this app to open .indd files check box, then click the OK button. Then see if InDesign opens your file.

 

If it does work for you, your job isn't done yet. You'll also need to repeat the process for InDesign Template (.indt), Book (.indb) and Library (.indl) files.

 

Hopefully this will get you past your issue.

 

Good luck,

 

Randy

 

1 reply

Randy Hagan
Community Expert
Randy HaganCommunity ExpertCorrect answer
Community Expert
June 19, 2020

Sometimes even incremental (quarterly roll-up) updates can scramble Windows File Explorer. This may help:

 

1) Open your File Explorer. Navigate your way to your InDesign.exe file (it should be stored in Program Files>Adobe>InDesign CC 2020>InDesign.exe — if it's not, this may be your first issue). Place your cursor on the file and make sure that it shows File version: 15.1.xx, with the xx accounting for additional build numbers. Knowing this InDesign.exe file is the latest version, and exactly where it's located, is vitally important to the steps below.

 

 

(Please excuse my screen cap showing InDesign CC 2019; I use that version on both my Windows and Mac production systems)

 

2) Open File Explorer. Navigate your way to one of your .indd files. Right-click on that file and select the Open with... command on the flyaway menu, as shown below.

2) In the dialog box, You should see what application may be used to open .indd files. It may or may not be InDesign CC 2020. Even if it does say that, don't accept it for your answer. Click on the More Apps link in blue, then scroll your way all the way to the bottom of the list and click on the Look for another app to open .indd files link. I'm sorry the screen cap doesn't show that link, my fingers weren't fast enough for me to scroll my way down there for my screen cap software.

 

4) Navigate your way to where you found your Indesign.exe (v15.1.xx) file, and double-click it to make the selection. Select the Always use this app to open .indd files check box, then click the OK button. Then see if InDesign opens your file.

 

If it does work for you, your job isn't done yet. You'll also need to repeat the process for InDesign Template (.indt), Book (.indb) and Library (.indl) files.

 

Hopefully this will get you past your issue.

 

Good luck,

 

Randy

 

Inspiring
June 19, 2020

Hey, I set it back to Open InDesign 2020 and checked the Always Open in this App. My initial test worked, so crossing fingers. Thanks!!!

Randy Hagan
Community Expert
Community Expert
June 19, 2020

Cool. Glad it worked for you.

 

And whenever you run across rude surprises or problems with InDesign, or any other Adobe app, feel free to come back here and sound the alarm. There are lots of sharp folks around here who may be able to help.

 

Hope the day treats you well,

 

Randy