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cpndesign
Participating Frequently
October 19, 2017
Question

Cannot add data to FontMaskCache

  • October 19, 2017
  • 1 reply
  • 646 views

Does anyone else get the error: Cannot add data to "FontMaskCache". The file "FontMaskCache" is damaged (Error code: 2).?

Only started getting it this morning after updating to CC 2018. I've also updated to Suitcase Fusion 8.

If anyone know what it means and how to resolve it I'd be very grateful.

This topic has been closed for replies.

1 reply

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
October 19, 2017

Is Suitcase Fusion 8 updated to CC 2018? Go to their website to find out. Usually it takes developers a few weeks to update their plug-ins because they have to wait until the final version is released. If not updated, return to CC 2017.

Both versions can be run at the same time. If you already deleted CC 2017, it can be downloaded again: Click on the menu next to the name of InDesign and the word "Open" on the CC desktop app. Choose "Previous Version" and you can pick an earlier version to reinstall.

C
cpndesignAuthor
Participating Frequently
October 19, 2017

Thanks for replying Steve.

Suitcase Fusion 8 is new and has plug-ins specifically for CC 2018.

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
October 19, 2017

Because the message suggests a font-related error, I'd check with Suitcase support. We haven't had that reported here before as I recall.

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