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AmySykes
Known Participant
December 9, 2020
Question

Cannot create new post (by moderator)

  • December 9, 2020
  • 3 replies
  • 773 views

The post button is not allowing me to post new support issues.  This is what I am getting when I go int to create a Community Post. I have refreshed the browser. I have tried various differnet browsers. I am logged in. Please help. Thank-you

 

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3 replies

rob day
Community Expert
Community Expert
December 9, 2020

I just had the same happen, replied to a thread, clicked Post and my replied wasn’t added to the thread.

Community Expert
December 9, 2020

Same thing happening to me from time to time - if you do a hard refresh it should work as normal.

How to do Hard Refresh in Chrome, Firefox and Mac’s Browser?

 

AmySykes
AmySykesAuthor
Known Participant
January 18, 2021

Hi Eugene, Happy Monday. This is a helpful bit of information. Thank-you.

Community Expert
December 9, 2020

I've given you your own thread. 

AmySykes
AmySykesAuthor
Known Participant
January 18, 2021

Hi Eugen. Thank you for your help.

AmySykes
AmySykesAuthor
Known Participant
December 9, 2020