Cannot create package folder

Forum|Forum|1 year ago
July 1, 2024
3 replies
672 views

Hi, all.

I'm trying to create a package but it just fails without showing an error.

There is a warning about three images using RGB -- do all linked image files have to be cmyk?

If so, any suggestions on how to fix this?

If not, any suggestions on where I could maybe find a helpful error message?

Many, many thanks!

Deb

Import and export

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi @Deborah35837466yswd,

I'm sorry you're having trouble creating a package. It can be quite frustrating when things don't work as expected.

As Leo suggests, try saving your document as an IDML file. To do this, go to File > Export and choose InDesign Markup (IDML). After exporting, open the IDML file and save it under a new name.

Additionally, after saving as IDML, make sure to relink your images to ensure everything is connected correctly. Also, keep everything on the desktop folder so there are no additional issues, such as read-and-write problems, and then try to package it again.

Please let us know if this helps or if you need any further help.

Best regards,
Anshul Saini

leo.r

Community Expert

I'm trying to create a package but it just fails without showing an error.

There is a warning about three images using RGB -- do all linked image files have to be cmyk?

By @Deborah35837466yswd

Normally, these warnings shouldn't affect your ability to package InDesign files. These warnings are for your information only.

First questions:

-What InDesign and Windows versions are you using?

-Do I understand correctly that when you click the "Package" button, nothing happens (no errors or any other dialogs), and the package isn't created?

D

Deborah35837466yswdAuthor

Participant

Hi, Leo.

I'm using InDesign Cloud, and Windows 10 Pro 64 bit.

Sorry, no, I didn't describe what happens correctly. Here is what it says:

"InDesign could not package the document ' <document name'. Cannot copy publication."

This seems like a case of the msg being "sorry, I can't do that" without any helpful information, but maybe that "Cannot copy publication." is a helpful message to those with experience....!

leo.r

Community Expert

I'm using InDesign Cloud, and Windows 10 Pro 64 bit.

"InDesign could not package the document ' <document name'. Cannot copy publication."

By @Deborah35837466yswd

Try to export your document as IDML, then open the IDML file, save under a new name, and try to package. Will it make a difference?

If it doesn't help, let us know your exact version of InDesign.