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Participant
July 24, 2023
Question

Cannot handle the request beacuse a model diolog is alert or active.

  • July 24, 2023
  • 3 replies
  • 126 views

Hello can anyine help? my Indesign app isnt working properly and keeps showing this -

Cannot handle the request beacuse a model diolog is alert or active.

I have tried to sign out and back in with no joy. It wont let me force quite either.

This is paid for monthly and all up to date.

 

Thanks

 

This topic has been closed for replies.

3 replies

Community Expert
July 25, 2023

Usually because some dialog box is open in the background, maybe on another screen or hidden behind something, or off screen.

As suggested - restarting and rebuilding your preferences should help.

Steve Werner
Community Expert
Community Expert
July 24, 2023
rob day
Community Expert
Community Expert
July 24, 2023

Hi @Jessica31273563w333 , Have you tied restarting your computer?