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michaelk64762238
Participant
February 8, 2017
Answered

cannot open .indd sample files

  • February 8, 2017
  • 3 replies
  • 1071 views

I downloaded sample files from the website and cannot open them or import them into my library. InDesign cc 2017.0

    This topic has been closed for replies.
    Correct answer michaelk64762238

    The files are fine. EXACTLY how are you trying to open them? (From Mac Finder or Windows Explorer by double-clicking? By choosing File > Open in InDesign?) What operating system are you running?


    I chose File > Open in InDesign, and I also tried using Windows explorer (double clicking/ right click> open) in Windows 7. nothing worked

    Here's the thing..I just now got one to open using Windows explorer while leaving the InDesign program closed. It started the program and displayed the file. But when I closed the file and tried to open in with InDesign, same thing - won't open. I had no trouble opening .indd files I have previously saved.

    I solved the issue by moving the files to a different folder. Must be something wrong with permissions or something. When I have time I'll try to figure it out.

    Thanks for your help.

    3 replies

    S
    stewartbrowna16587494
    Participant
    June 30, 2019

    I too can't open the files needed for training

    No matter whether I try to open them from InDesign itself or from Internet Explorer, I get the following error message:

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    July 1, 2019

    What version of InDesign are you running? What is the source of the files you're opening?

    The most likely reason is that you are running an older version of InDesign than the version which created the files.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    February 8, 2017

    What website? What files? What is the message when you try to open them?

    M
    michaelk64762238Author
    Participant
    February 8, 2017

    Web page

    https://helpx.adobe.com/indesign/how-to/business-card-design.html?playlist=/ccx/v1/collection/product/indesign/segment/designer/explevel/beginner/applaunch/orientation/collection.ccx.js

    Files

    business-card-design.indd

    color-logo.indd

    logo-white.indd

    No message, they simply do not open. 

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    February 8, 2017

    The files are fine. EXACTLY how are you trying to open them? (From Mac Finder or Windows Explorer by double-clicking? By choosing File > Open in InDesign?) What operating system are you running?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 8, 2017

    [moved from Adobe Creative Cloud to InDesign]

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