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Participant
July 17, 2024
Question

Cannot open the file in InDesign.

  • July 17, 2024
  • 4 replies
  • 353 views

Hi, I am unable to open an .indd file in InDesign. The snippet of error is attached.

This topic has been closed for replies.

4 replies

Community Expert
July 24, 2024

Hi @preeti0111 ,

what's your version of InDesign?

I'll try this with InDesign 2024 version 18.5.0 and the InDesign file copied to your Desktop.

 

Regards,
Uwe Laubender
( Adobe Community Expert )

 

Anshul_Saini
Community Manager
Community Manager
July 22, 2024

Hi @preeti0111,

 

I'm sorry to hear you're having trouble opening your .indd file. In addition to the expert suggestions already provided, could you please share the file with us? This will help us check it on our end and possibly identify the issue.

 

Best,

Anshul Saini

Peter Spier
Community Expert
Community Expert
July 17, 2024

First thing to check is if there is a .idlk lock file lurking in the folder where the .indd file is stored. If there is, delete it and try again to open the file.

If that doesn't work, post back with full details about the version of InDdesign and your OS, and how/where the file is saved (local drive,  cloud storage, etc).

Derek Cross
Community Expert
Community Expert
July 17, 2024

The file may be corrupt, you can test it by dividing it in two and see if you can open one part and not the other. If so keep dividing the "bad" half until you (hopefully) isolate the issue.

Peter Spier
Community Expert
Community Expert
July 17, 2024

@Derek Cross  How do you propose dividing a file that is not open?