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Participant
August 10, 2022
Question

cannot save drawing

  • August 10, 2022
  • 4 replies
  • 266 views

I cannot save any drawing anymore.

Am afraid when i close Indesign, I will lose everything i have made at that moment.

 

Anybody an idea?

 

gr Bart

This topic has been closed for replies.

4 replies

Rishabh_Tiwari
Legend
August 10, 2022

Hi @Bart Beukenkamp ,

 

Thanks for reaching out. We'll need more details as asked by other experts, a few screenshots would be really helpful. In addition to the suggestions shared above, you can also try changing the location of the save and try saving locally in case you're saving on a network folder. Please try that and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Participant
August 10, 2022

I couldn't save anything... also ather indd documents. Now I closed Indesign and started again. I lost my work, but I can save documents. In the header, you can read (converted), that is normal not.

Peter Spier
Community Expert
Community Expert
August 10, 2022

Drawing is not something one typically does in InDesign. Are you sure you don't mean Illustrator?

We can't tell you much without knowing your version of InDesign and OS...

That aside, see if this forum topic helps you: https://community.adobe.com/t5/indesign-discussions/unable-to-save-or-export-files-from-indesign-2022-17-0-on-macos-monterey/m-p/12472546#M450282

Are you able to export to .idml? If you can then do that so you have a saved version.

If you cannot export or save the file at all the only chance you have of preserving your work is InDesign's auto-recovery feature that kicks in when you restart after a crash. Force quitting InDesign (or pulling the plug on the computer after closing down everything else) should trigger it on next startup, but you'll want to see if you can find the problem before you restart. I would also be sure you make a backup copy of the InDesign Recovery folder in the caches section of your user profile (This folder may be hidden on PC, is definitely hidden on Mac) in case you need to run the CC cleaner tool and it removes your data.

Participant
August 10, 2022

I have version 2021.

Derek Cross
Community Expert
Community Expert
August 10, 2022

Hi Bart

Which version of InDesign and OS?

How much RAM and spare hard disk capacity do you have?

Are you saving locally to your computer (as opposed to the Cloud)?

Have you tried resetting the InDesign preferences"?

Robert at ID-Tasker
Legend
August 10, 2022

Could you please be more precise ?

 

What do you mean by "drawings" and how do you save them ?