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ye re: new operating system. No my IT help desk is 100% PC. They are usless with macs.
ye re: new operating system.
By @lauraw18983167
I take it that it means that the problem started after upgrading to Sequoia.
Then that's probably the reason for the issue. Sequoia is too new. It's still too risky to upgrade to Sequoia on a working machine (plus, with all fairness, there isn't a single reason to do so anyway).
Try to revert to Sonoma one way or another. If you can create a separate partition on your drive, install Sonoma there and work from there. You can switch back to Sequoia when the problem is addressed.
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