Skip to main content
Participant
December 28, 2023
Question

Cant download InDesign 19.1

  • December 28, 2023
  • 3 replies
  • 1452 views

Hello everyone,

 

we are having issues upgrading our InDesign Version to 19.1.
Adobe Creative Cloud doesnt provide the option to update from 19.0.1 to 19.1.
Restarting the computer or Adobe CC wont resolve this.

Even creating a new Adobe CC package provides no newer InDesign Version than 19.0.1.


As seen in the screenshot we are using Adobe CC in Germany.
Is there any restriction for this location?

Thanks in advance.

3 replies

Participating Frequently
December 28, 2023

Verify Subscription: Ensure your Adobe Creative Cloud subscription is active and includes InDesign 19.1.

Additional Troubleshooting Steps:

Run Creative Cloud Cleaner Tool: Adobe provides a tool to resolve installation issues.

Sr. Graphic Designer at Vegaprint Ltd Cardiff UK.
Participant
December 28, 2023

Thank you for your reply, vegaprintltd.


I can ensure you, that the subscription is active.
I already have issues creating a new package, including InDesign 19.1, so i dont see the point in running a tool to resolve installation issues as I use the Adobe Adminconsole (Adobe Website) to create named package.

Even a new installation of Adobe Creative Cloud hasn't resolved this issue, so there has to be another reason why multiple users cant upgrade to InDesign 19.1.

BobLevine
Community Expert
Community Expert
December 28, 2023

The rollout of 19.1 has been paused.

Bill Silbert
Community Expert
Community Expert
December 28, 2023

Usually these incremental updates are rolled out country by country. I just checked my own desktop app and see that 19.1 is not available to me on a Mac in the United States either. I was not able to find a rollout schedule.

Olivier Beltrami
Legend
December 28, 2023

Same here in France.