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Participant
November 28, 2024
Question

cant download InDesign helpp

  • November 28, 2024
  • 3 replies
  • 253 views

Alright, So I want to download InDesign but can't because it says my device is not compatible. I looked at the requirments and I have an intel i3 so i cant download the 20.x versions. So I checked out the earlier requirments  for earlier versions which I have but how do I download these versions. I checked out how to install previous versions but my screen looks way different from whats shown. When I press the more actions drop down list I can only see "explore tutorials" and "view product details" please how can I fix this? I have a project due in 6 days. 

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3 replies

BobLevine
Community Expert
Community Expert
November 28, 2024

You need to provide your full system details. An i3 processor is not disqualifying. We don't even know if you're on Mac or Windows so please provide RAM amount and full operating system version number.

Participating Frequently
November 28, 2024

Dear you can try this if it is helpful.

You should go to the Creative Cloud app. Click on "Apps." Then click on "All Apps," then find InDesign, and click the three dots next to it, then choose "Other Versions" to get the specific version you want. It may not have that option, though, so your best bet would be to just update Creative Cloud and look over compatibility.

leo.r
Community Expert
Community Expert
November 28, 2024

The only other version you can download from the Creative Cloud app is InDesign 2024 (19.x). Can you install it?

 

There's no official way to download earlier versions. If you need them, you can try to contact Adobe support in the hope they'll provide you a download link, but it's not guaranteed.