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lukas3794331537ls
January 1, 2026
Answered

cant make new document (home page bug)

  • January 1, 2026
  • 2 replies
  • 193 views

I cant open a new document, and home page looks organised like a code script.

lukas3794331537ls_0-1767263612929.png

Also its says my GPU is not detected I have a GTX1650

lukas3794331537ls_1-1767263667832.png

 

Correct answer Mike Witherell

Lots of guidance condensed into this compendium of troubleshooting

2 replies

Mike Witherell
Community Expert
Mike WitherellCommunity ExpertCorrect answer
Community Expert
January 1, 2026

Lots of guidance condensed into this compendium of troubleshooting

Mike Witherell
Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
January 1, 2026

Hi @lukas3794331537ls,

 

Thanks for sharing the details and screenshots. To help narrow this down, could you please confirm which version of InDesign you're currently using and also share the details of your Windows OS version?

For the Home screen and view appearing unorganized, please try renaming the CEP folder to CEP.old from this location on your system:
C:\Program Files (x86)\Common Files\Adobe

If that does not help, then rename the UXP folder to UXP.old from these locations:
C:\Program Files\Common Files\Adobe
C:\Program Files (x86)\Common Files\Adobe

Once done, relaunch InDesign and let me know if the Home screen behavior improves.

Regarding the GPU being detected but remaining inactive or greyed out, please go through this article and check the requirements and suggestions mentioned there:
https://adobe.ly/4q8EIjM

Also, note that GPU features in InDesign are supported on monitors with a resolution greater than 2K, so please confirm the screen resolution you are currently using.

 

Looking forward to your update.

Abhishek

L
lukas3794331537lsAuthor
January 2, 2026

Hi Abhishek, thank you for helping me out on this I did the changes you recomended below and my home screen seems to be fixed.  Thank you.

lukas3794331537ls_0-1767336201502.png

 

 

As for your request of information. 

I had just recently installed Adobe Indesign 2026 the other day.

I am using Windows 10Pro (Version: 22H2)

My Computer specs are as in the image below: 

lukas3794331537ls_1-1767336434210.png

 

(Note I had been using Indesign in the past with this graphics card before but for some reason it is not detecting it anymore, I am suspecting it could be a hardwear issue, as I recently updated my Nvidia Driver as well)

 

 

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