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2 replies

Diane Burns
Diane Burns
Inspiring
May 15, 2018

And there's always the troubleshooting step of logging out, then back in, to your Creative Cloud account. Perhaps you're logged in differently here than before?

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
May 15, 2018

Maybe you're not using the same Adobe ID as you used before?

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
May 15, 2018

Do you have an Enterprise account? Your administrator may have removed that feature from the feature set you can use.

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