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Participant
October 18, 2017
Question

CC 2017 Slow with any placed images Constant Beach Ball

  • October 18, 2017
  • 5 replies
  • 942 views

When I place Illustrator or images, Indesign slows to a crawl. The beach ball constantly comes up hampering work flow and causes frustration. This never happened in in CS5, and if I could use CS5 I would still be, but unfortunately CS5 does not work with Sierra. I think it might have something to do with the CEPHtmlEngine. When I quit Indesign this engine collapses too every time. It doesn't collapse on other programs.

Also Illustrator images that have fades to transparent or masks don't show properly in Indesign. A white background around the area that fades appears. If Photoshop masks faded to transparent, there is no reason Illustrator files wouldn't do the same. This has been a major issue for a while now.

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5 replies

thewedgeAuthor
Participant
October 26, 2017

Sorry Bill no that isn't the problem. I had this issue with all Indesign programs after CS5. They were all separate installs. I didn't bother to use the newer version and continued with CS5 until I upgraded my OS to Sierra or I would still be using CS5 as Adobe products have become steadily worse with horrible coding. Nothing was embedded and it happened to all images jpg, tiff, eps.

I have installed the newer version of 2018 and cleaned the prefs and the issue has been resolved so far, however I still see a performance lag compared to CS5. The other issue I noted hasn't been commented on and this issue still continues, and I believe it to be the cause of my images in the file, CEPHtmlEngine always crashes after I quit Indesign, even with the newer version. Illustrator also crashes CEPHtmlEngine. CS5 never did this. I think Adobe needs to fix this issue as it may also be the problem with lag.

Willi Adelberger
Community Expert
Community Expert
October 26, 2017

thewedge  schrieb

When I place Illustrator or images, Indesign slows to a crawl. The beach ball constantly comes up hampering work flow and causes frustration. This never happened in in CS5, and if I could use CS5 I would still be, but unfortunately CS5 does not work with Sierra. I think it might have something to do with the CEPHtmlEngine. When I quit Indesign this engine collapses too every time. It doesn't collapse on other programs.

Also Illustrator images that have fades to transparent or masks don't show properly in Indesign. A white background around the area that fades appears. If Photoshop masks faded to transparent, there is no reason Illustrator files wouldn't do the same. This has been a major issue for a while now.

When you write about Illustrator files and images:

  1. What file type do you use? Don't use EPS.
  2. Do you link or embed images and other files? You should only link them.
Participating Frequently
October 26, 2017

I'm having the same issue. Tried resetting the preferences as described by Bill - didn't make a difference, sadly.

I'm using the latest version (13).

This is really frustrating and slowing me down alot. The lagginess is not affected by the Display Performance. I also tried preventing GPU switching in the mac os preferences - which had no effect.

I'm on a 2017 MacBook Pro with 16 GB RAM.

The document only has a few pages and the largest embedded image is 15 MB in size... the others are all under 1 MB.

Any other suggestions?

Participating Frequently
October 26, 2017

... I found a post somewhere suggesting to save the file as .idml and then re-open in InDesign. This file is silky smooth in InDesign. However, as soon as I save that file as .indd the lagginess returns (to a slightly (ever so slightly) lesser degree).

Bill Silbert
Community Expert
Community Expert
October 18, 2017

I don't know how long you've been using CC 2017 InDesign but if you have upgraded to it from an earlier version without trashing your previous InDesign preferences then it will perform slowly.

To reset preferences:

With InDesign closed Launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “com.adobe.InDesign.plist”. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

After you’ve reset up the program (make sure that no document window is open) to your liking, it is a really good idea to create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

SanyamTalwar
Participating Frequently
October 18, 2017

We have just release InDesign CC2018. Can you please try the latest update and see if there are performance benefits.

Also, Can you please share some sample images you are currently facing performance issue with on santalwa@adobe.com