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maurice_3423
Participating Frequently
Sep 2, 2025 7:03 PM UTC
Question

CC Library palette vibrates/flickers

For some reason my CC library palette is vibrating. The bottom of the palette with the clould icon and the lock icon are flickering, and the scrollbar 'thumb' is flickering too. The only reference I can find to this issue is at this link in UserVoice:

CC Libraries palette vibrates nonstop 

 

Anyone else have this issue? Is there anything that works to fix it? I'm on ID 20.5 on a 2023 Mac Studio running Sequoia 15.6.1.

 

Thanks!

Maurice

11 replies

maurice_3423Author
Participating Frequently
Jul 28, 2026 1:50 PM UTC

Hi Harshika, sorry for the months later reply. I’m seeing this issue much less now with the updates to InDesign. I never saw it in any other Adobe apps.

Previously, I had tried the troubleshooting steps you outlined but the problem would always come back.

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nik.m
Community Manager
nik.mCommunity Manager
Community Manager
Aug 20, 2026 12:42 PM UTC

Hi ​@maurice_3423, sorry about the delay in responding to you. 

We’re glad that you’re not seeing this issue as frequently now, but it would help to understand the circumstances under which it happens. When you experience this behavior again, please create a short video recording and share that with us along with the version of InDesign you’re using and the macOS version you’re on. 

Apart from this, let us know if you’re using a multi-monitor setup at the time this happens. This information may help us isolate the root cause. 

 

Thanks, 

Nikunj 

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maurice_3423Author
Participating Frequently
Aug 20, 2026 1:03 PM UTC

Hi Nikunj,

I haven’t seen that issue at all since my last message. If it helps, I was using a single monitor when it did happen.

 

Thanks,

Maurice

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Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
Sep 2, 2025 7:28 PM UTC

Hi @maurice_3423,

 

Thanks for sharing the details. Since you’re on InDesign 20.5 on macOS Sequoia, could you try disabling GPU Performance once from Preferences > Performance and check if the behavior changes? Also, let me know if this happens only with the CC Libraries panel or if you notice similar flickering in other panels as well. If possible, a short screen recording would really help.

 

Looking forward to hearing how it goes.

Abhishek

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maurice_3423Author
Participating Frequently
Oct 21, 2025 2:08 PM UTC

Thanks for the reply Abhishek, sorry for my delayed response. I tried disabling GPU Performance and it made no difference. Also, it's definitely only in the CC Libraries panel. Screen recording attached.

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Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Oct 24, 2025 3:58 PM UTC

Thank you for sharing the screen recording of the issue. Does that happen with other Adobe apps? Would you mind signing out of the Creative Cloud Desktop app, restarting the machine, and signing back in?

If that doesn't help, please try the steps below:

  • Close all Adobe applications
  • Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool ( https://adobe.ly/4mkYJCc)
  • Reinstall the Creative Cloud Desktop application ( https://adobe.ly/43fQrCS)
  • Relaunch InDesign

You may also try running InDesign under Safe Mode on macOS and share your observation.

We will try our best to help.

Thanks,

Harshika

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