Skip to main content
V
V�ctor Santana 300
Participant
November 5, 2025
Answered

CC Library: Transparency Issue with .ai / .psd files after 2025 Update

  • November 5, 2025
  • 1 reply
  • 95 views

Hi,

Since updating to the 2025 version of InDesign, files like .ai and .psd with transparent backgrounds stored in the CC Library now appear with a white background when placed in a design. This issue persists when exporting to PDF. This is only happening in InDesign.

 

Anyone can help me, please?

 

Thanks

Correct answer V�ctor Santana 300

Hi Victor,

All I can say to that ideas is OOOF! That can't possibly be right?!?


You're right, Mike.
When I export using the method I just told you about, the white background still appears. Then I tried what you told me, but without actually placing the file at the end, and now the white background doesn't appear in the document anymore, nor when I export.

Thank you very much!

1 reply

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
November 9, 2025

Have you tried File > Place an image with Show Import Options in order to get to the next dialog box where you can turn on Transparent Background. Then after that, pull something with transparency from CC Libraries and see if it, too, is transparent.

Mike Witherell
V
V�ctor Santana 300Author
Participant
November 17, 2025

Thanks for the suggestion, Mike.

I tried the method you outlined (importing an image with File > Place and selecting Show Import Options to enable Transparent Background), and unfortunately, the problem persists. Subsequent items pulled from CC Libraries still display a white background behind the transparent elements.

The only reliable workaround I've found so far is to select the imported library object, go to Effect > Transparency, and manually check the "Knockout Group"

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
November 17, 2025

Hi Victor,

All I can say to that ideas is OOOF! That can't possibly be right?!?

Mike Witherell
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices