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CEPHtmlEngine slows Computer (Mac) and solution.

Forum|Forum|10 years ago
September 24, 2015
返信数 36.
189339 ビュー

Hello Adobe and CC users,

I saw there are already other posts about the "famous" CEPHtmlEngine, I got a new (2 months old) iMac 27 Retina (with the highest config.) and I noticed that when i launch (for the 1st time) any of the Adobe CC programs (it can be InDesign or Photoshop or another) they very very slow. It seems that something is making the CPU working a lot. After a little time spent in the Mac Task Manager i found that CEPHtmlEngine copy itself two to three times and each copy "calls" the CPU at least 20/50 times. I found a momentary solution by manually closing all CEPHtmlEngine. By doing this all programs work fast and well as usual and there are no errors or problems. You have to close the CEPHtmlEngine and not the CEPHtmlEngine Helper: the helper is just the "son" and if you close it the engine will create another one. Last thing: the CEPHtmlEngine will not appear again until you restart the computer.

This worked on my computer so I just wrote this to give Adobe (one more) notification of the problem and to give all Mac Users a solution (it could work on Windows too but I cannot try it) that can be helpful until an upgrade will fix this.

P.S.: I got the CC software and all apps upgraded to latest version.

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解決に役立った回答 huid31332308

Hi days_of_speed,

Could you please try out the private build of Design Library (Shared Files - Acrobat.com), which has a potential fix for the CPU usage issue?

1. Move the old Design Library extension to somewhere else (move to your Desktop for example):

Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/
Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/com.adobe.DesignLibraries.angular/
InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/com.adobe.DesignLibraries.angular/

2. Download DL.zip from Shared Files - Acrobat.com, then extract it to

Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/
Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/
InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/

The final directory structure should look like:

.../extensions/

|-DL/

|-CSXS/manifest.xml

|-index.html

|-.....

Thanks very much!

mintcanary

Participating Frequently

As has been pointed out, this is an issue across a range of Adobe software. Can I suggest that either this thread is moved or we stop talking about what forum this is. This line of discussion is not very helpful, and quite frankly adds insult to injury.

Steve Werner

Community Expert

But the only staff who would see this posting would be InDesign engineers, and I don't think they have much of anything to do with it.

Since this problem only happens to a small subset of Adobe users (or we'd be swamped with postings), it's not at all clear where it would be moved to.

It's a rare event among InDesign users, that's all I'm saying.

And, because of this, I'm locking this thread which has been slowly disintegrating. It will be kept as read only.

In the future, post in the forum of the application you're using.

mintcanary

Participating Frequently

So is the advice to:

stick with the versions of the apps we had when this bug was introduced (with work-arounds),
or update to latest versions and reapply work-arounds (or will work-arounds remain in place?)
or update to some specific version that are stable (if this is possible with CC)?

courtneyh66449245

Participating Frequently

here we are, Oct 7th and since my 10.12 update, the CEPhtml crashes are back....

adobe....get on it

mintcanary

Participating Frequently

Has this been fixed yet? I haven't updated any of my apps since this, in fear of breaking the work-around.

J

Jeremy Einsweiler

Participant

The libraries from the "fix" don't seem to be signed now nothing will start. Uninstall and reinstall just put it back to CPU hungry mode that won't accept the unsigned "fix"

mattk79

Participating Frequently

Yep. That's what happened with me. But I updated to the latest PS. I did not remove the patch, but I thought the update would had overwritten it. I have not checked to see if it did. But now my libraries are not signed in PS and I cannot access them. I've signed in and out of CC and nothing.

Matt Kornegay

IvanTheEditor

Inspiring

PLEASE HELP!!!!! I just spent $2,700 on a brand new MacBook Pro and the fans are blowing up like CRAZY!!!!!!!!!!!! I have tried EVERY solution in this thread. It worked for Photoshop but not for Premiere Pro. Yes, I put it in the right directory for Premiere Pro. Check it out:

The worst part is that I don't even have that CEPHtmlEngine process show up in my activity monitor so I can't even kill it from there!!

I can't use Premiere AT ALL. The fans kick off IMMEDIATELY as I hit play. The computer heats up, the fans start to blow, and I feel like my brand new MBP is either gonna fly off the table or melt in my hands. I only bought this laptop so I could keep editing when I'm traveling BUT I CAN'T USE IT AT ALL!!!! I am beyond frustrated with this. I've lost two days now trying to fix this.

Mac OS X (10.11.4)

Premiere Pro CC 2015 (9.2.0)

PLEASE!!!! SOMEBODY HELP THIS POOR EDITOR BEFORE I SUE ADOBE FOR IRREVERSIBLE MENTAL DAMAGES!!!!

BobLevine

Community Expert

This is the InDesign forum.

You really need to post in the Premiere Pro forum if you need help with that.

rysownikcom

Participant

Same issue here

Macbook Pro mid-2015 / Photoshop + Illustrator opened at the same time

Process using 90-110% CPU on idle after i copy pasted vector from AI to PS as smart object and Libraries window poped out.

Can I disable Libraries feature somehow? It's not worth my computer CPU life.

C

cocoazenith

Participant

I'm on a mid-2009 Macbook Pro and while other apps are working fine this CEPHtml Engine Helper is killing my CPU.

The fans are working too much and I really can't get any work done. It's incredible...

https://www.dropbox.com/s/nmamzqy9j05p5vs/Screenshot%202016-04-04%2021.28.48.png?dl=0

D

davidg2020

Known Participant

As I mentioned above I followed the procedure (solution 2) at High CPU usage due to CEPHtmlEngine and it seems to have resolved the problem - at least for now (24 hours and no manic fan activity).

Oddly enough, even when my fans were going berserk, Activity Monitor only showed CEPHtml Engine as using 2-3% of processor but the fans still were in overdrive. Now the only thing that raises a sweat is when I open a very large folder in Bridge.

I haven't tried using any of my libraries yet so I don't know if that will be an issue or not but, until now, I've only dabbled in them so it's not a great concern to me.

T

TyTheWebGuy

Participant

It's very annoying to have my MBP sound like a jet plane because Adobe is using so much CPU--especially when I'm not even using the software! Now I don't open Adobe software if I'm working remotely and need decent battery life. And this isn't a new problem...it's happened before.