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LWolf
LWolf
Participating Frequently
May 4, 2017
Question

Check boxes not showing checked

  • May 4, 2017
  • 2 replies
  • 11821 views

Hello; I've created an electronic notebook with check boxes and text fields for several items.  The check boxes are formatted with Event = On Click and Appearence = Normal Off.

I exported the interactive pdf and when I click the checkboxes, they don't show as clicked until I click on the next interactive object (either another checkbox or a text box.

I've created similar notebooks before and the check boxes showed as checked as soon as I clicked on them.

I'm working in InDesign CC.

Could someone please explain to me what I've missed?  I've compared these check box panels to those in previous files that worked and they appear to be the same.

Thank you.

This topic has been closed for replies.

2 replies

T
tinabranan
Participant
October 6, 2017

I can't see if this was resolved or not ... I am having the same issue and am frustrated. Can you tell me how you fixed it?

J
Community Expert
Jeffrey_SmithCommunity Expert
Community Expert
October 6, 2017

Exactly what issue are you having?

J
Community Expert
Jeffrey_SmithCommunity Expert
Community Expert
May 4, 2017

First question, how are you viewing the interactive PDF, i.e. Acrobat Reader, through a browser with PDF plugin, etc.?

Second question, can you post the PDF for examination?

LWolf
LWolfAuthor
Participating Frequently
May 4, 2017

Thank you for looking at it for me.  Here is the file link.

Dropbox - Interactive_notebookr3.pdf

It is even more strange.  The checkboxes do not appear and are not interactive in the online file.  When I downloaded it, I was able to click the checkboxes, but the check mark barely shows.

In the exported version on my hard drive, they are outlined in bright navy blue and the check mark is black.

J
Community Expert
Jeffrey_SmithCommunity Expert
Community Expert
May 4, 2017

Browser's use a PDF plugin to view a PDF, and for the most part, these plugins do not support Interactive elements when viewed this way. I see your PDF the same way through a browser, the checkboxes are faintly visible.

Viewing the PDF through Acrobat/Reader, the checkboxes function as expected.

If you plan to distribute this PDF from a website, where a visitor could view it from the browser, you will have no control over this issue.

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