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Participant
May 27, 2024
Question

Cloud Storage - File missing - Adobe Indesign

  • May 27, 2024
  • 2 replies
  • 299 views

Hi Everyone,

 

I was working on a yearbook in InDesign. I had saved my work in cloud storage, but this morning, when I tried to access my yearbook project, I found it was missing. I am unable to retrieve it, and I am not getting proper help from the support team. I have put in more than 30 hours of work over the last couple of weeks, and everything is lost. I need to print it as soon as possible for distribution. If anyone could guide me through this process, I would really appreciate your support.

 

Thank you.

Regards,

This topic has been closed for replies.

2 replies

Mike Witherell
Community Expert
Community Expert
May 27, 2024

That service was shut down months ago. Adobe notified users of that for months beforehand. I think it all stopped around Feb 1, 2024, if I recall correctly.

Mike Witherell
Mike Witherell
Community Expert
Community Expert
May 27, 2024

Which cloud storage?

Mike Witherell
Participant
May 27, 2024

Thank you for writing back. Creative cloud storage, the one Adobe provides.