Skip to main content
M
Myriamtoriz
Participant
December 19, 2019
Question

Colors changing while printing documents from InDesign/Acrobat

  • December 19, 2019
  • 2 replies
  • 715 views

Hi, 

So I've been experiencing problems with the documents that I want to print since Indesign new update was made (december 2019).  The colors seems to be ok in the document, but each time we print it the colors changes. We tried on multiples printers and the problems stays the same, we also tried with 2 different computers it also stays the same. But we tried on 2 computers that had both made the updates with indesign and acrobate. We also tried to print it directly from InDesign instead of from Acrobate still nothing changed. 

 

We never changed anything in the document, it was a reprinting that needed to be done. 

Is it a bug? Or one of the parameters in Indesign or in Acrobate that changed and we didn't notice it. 

 

thank you 

(in the picture the original is in the left and the reprint on the right) 

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

rob day
Community Expert
rob dayCommunity Expert
Community Expert
December 20, 2019

Is it a bug?

 

No, it’s more likely that the print driver isn’t managing the color correctly. Composite printers usually use drivers that expect RGB color, and they don't always handle transparency very well. Try exporting a PDF that is converted to RGB and flattened, and print from Acrobat. Set your Export Output tab to this:

 

 

 

Also the printer specific color settings are in the OS Print, and not the ID Print dialog

 

 

 

    M
    MyriamtorizAuthor
    Participant
    December 27, 2019

    Hi, 

     

    It is better with the printer settings changed, but still isn't the original (or good color at the end). 

    We've tried a buch of settings to see what was the best, but we were going way further in colors than with the setting given by you guys. 

    So we are still trying things out at this point, see what is better. 

    We do know that even before the printer had difficulties with the transparencies in documents, but always printed the good colors. 

     

    Thank you 

    Srishti_Bali
    Srishti_Bali
    Legend
    January 4, 2020

    Hi Myriam,

     

    Thanks for reaching out. In addition to the suggestions shared above you may also take a look at these help articles:

    https://helpx.adobe.com/in/indesign/using/color.html

    https://indesignsecrets.com/getting-accurate-colors-when-printing-proofs-from-indesign.php

     

    Hope it helps!

     

    Regards,

    Srishti

    JonathanArias
    JonathanArias
    Legend
    December 19, 2019

    can you show the swatches you have goign in these documents? and what are your export setting?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices