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harriscwm
harriscwm
Participant
Oct 23, 2018 10:06 AM UTC
Answered

Colour Settings changing - CC 2019

Since updating to CC 2019 (from 2018), my InDesign + Illustrator keep changing colour mode to 'Emulate Adobe InDesign' and 'Emulate Adobe Illustrator'. Syncing colour mode through Bridge doesn't change this and when I manually change the colour mode it revert on re-opening the app and during the session.

Any ideas how to resolve this, or if this is a bug in the latest version.

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johngettler18107253Correct answer
Participating Frequently
Oct 29, 2018 9:16 PM UTC

These are the steps that have been working for me and my creative team:

1. If you use an Adobe supplied Color Settings preset, go to next step, otherwise use Photoshop Color Settings, to create your desired color settings, and then Save a named Preset.

2. Quit all Adobe apps

3. Hold down the Option key, and choose the Go Menu.

4. Chose Library.

5. Go to Preferences/Adobe/Color

6. Delete this file: ACEConfigCache2.lst

7.  Go into Bridge 2018 (or 2019 if you have already deleted Bridge 2018), and go to Edit, Color Settings, and chose your desired preset, and click Apply.  If done in Bridge 2018, you don't need to do it in Bridge 2019.

8.  Quit Bridge, and now all your 2018 and 2019 apps will be "Synchronized" and will not revert back to the factory defaults!

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14 replies

johngettler18107253
Participating Frequently
Nov 5, 2018 4:10 PM UTC

Adobe says the color settings issue has now been fixed in a new Bridge 2019 update to version 9.0.1.216.

Re: Color settings won't sync/stick in CC 2019 Apps [macosx 10.14]

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johngettler18107253Correct answer
Participating Frequently
Oct 29, 2018 9:16 PM UTC

These are the steps that have been working for me and my creative team:

1. If you use an Adobe supplied Color Settings preset, go to next step, otherwise use Photoshop Color Settings, to create your desired color settings, and then Save a named Preset.

2. Quit all Adobe apps

3. Hold down the Option key, and choose the Go Menu.

4. Chose Library.

5. Go to Preferences/Adobe/Color

6. Delete this file: ACEConfigCache2.lst

7.  Go into Bridge 2018 (or 2019 if you have already deleted Bridge 2018), and go to Edit, Color Settings, and chose your desired preset, and click Apply.  If done in Bridge 2018, you don't need to do it in Bridge 2019.

8.  Quit Bridge, and now all your 2018 and 2019 apps will be "Synchronized" and will not revert back to the factory defaults!

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    Dave Mac Catháin
    Dave Mac Catháin
    Participant
    Nov 4, 2018 7:39 AM UTC

    This worked for me!. Thanks for making the time to answer!

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    harriscwm
    harriscwmAuthor
    Participant
    Oct 25, 2018 10:24 AM UTC

    FYI, this thread has some solutions:

    Creative Cloud 2019 - Not respecting color settings

    This worked for me:

    Close all CC Processes > Delete Colour Preferences > Re-Boot > Open Bridge > Set Colour Preferences > Open CC Apps

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    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    Oct 25, 2018 1:28 PM UTC

    Yes, I was writing that from memory and missed steps. Thanks, @harriscwm.

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    Jason [ Yellowfields*]
    Participating Frequently
    Oct 25, 2018 8:51 AM UTC

    Thanks, Steve. Just started stumbling across this issue elsewhere. Unfortunately, that fix didn't work for me. I might uninstall Bridge as I never use it anyway and see what happens.

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    Jason [ Yellowfields*]
    Participating Frequently
    Oct 25, 2018 8:40 AM UTC

    Not a help, but I have the very same issue. Even if after setting the colour in Bridge, or any of the new apps, assign a profile and save, the next time the file is opened, it's ignored everything is reset, as above. Clearly a bug somewhere.

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    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    Oct 25, 2018 8:44 AM UTC

    It's reported else where that restoring Bridge preferences is a solution. To do this, quit Bridge. When launching immediately hold down Cmd+Shift+Option (Mac) or Ctrl+Shift+Alt (Windows). You'll be prompted and check Reset Bridge Preferences. Then set the color settings in Bridge and try again.

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