Como resolver problema de compra?

Hi @Filipe25434536vh9d ,

does this still happen after you updated the Creative Cloud App to version 5.8.0.592 today?

Here a screenshot in German I did today where it says that there is an improved feature for account issues included in this new version:

Source: https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

Version 5.8.0.592 released on 07/27/2022 (mandatory release)

• Dark mode is now available on Windows.
• Improved onboarding for new members as you install apps available in your plan.
• Preview PDF files within the app.
• Publish assets to your social networks via ContentCal.
• Share a document with collaborators while previewing from within the app.
• Resolve billing issues with your account directly in the app.
• Resolve issues that could be encountered when migrating from Intel-based MacOS device to an Apple M1-based device.
• Bug fixes and technical enhancements.

Regards,
Uwe Laubender
( Adobe Community Professional )