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GhettoBird
Participant
November 19, 2016
Question

Complete Crash on Start up

  • November 19, 2016
  • 1 reply
  • 301 views

This is all I get if I press one of the three options the program will arrive for less than a second and then completely disappear. Then it will give me the crash report option. Where it says information it is loaded with information, I am not programmer though I can see some faults. I will attach both of these documents at the end,

Given the multiple times that I have sent this crash report to adobe, yes I understand I am using C6, though I purchased this program and it is broken, outside of re-indtalling the program- and adobe telling me they can not find an issue. (Like WTF did you say, dude is has been doing this for a month) One day perfect next day absolute bedlam. Can anyone help me please.

This is the Crash list

Process:               Adobe InDesign CS6 [8055]

Path:                  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Identifier:            com.adobe.InDesign

Version:               8.0.1.406 (8010)

Code Type:             X86 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe InDesign CS6 [8055]

User ID:               501

Date/Time:             2016-11-19 14:15:55.586 +1100

OS Version:            Mac OS X 10.12 (16A323)

Report Version:        12

Anonymous UUID:        30B600FB-4AE7-42B4-1630-87280AD8B1B1

Sleep/Wake UUID:       AB4614F0-EF05-4023-A578-26793496F28F

Time Awake Since Boot: 31000 seconds

Time Since Wake:       640 seconds

System Integrity Protection: enabled

Crashed Thread:        0 Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

VM Regions Near 0x20:

-->

    __TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.adobe.InDesign.Text Panel          0x1c38b5c2 GetPlugIn + 152114

1   com.adobe.InDesign.Text Panel          0x1c3960b4 GetPlugIn + 195876

2   com.adobe.InDesign.AppFramework 0x1cbbe9c7 GetPlugIn + 189831

3   com.adobe.InDesign.AppFramework 0x1cbbd2bf GetPlugIn + 183935

4   com.adobe.InDesign.AppFramework 0x1cb74d56 0x1cb66000 + 60758

5   com.adobe.InDesign.AppFramework 0x1cb93329 GetPlugIn + 12009

6   com.adobe.InDesign                             0x00001ec5 main + 341

7   com.adobe.InDesign                             0x00001d55 start + 53

[snipped by moderator]

I am speaking to you adobe. I have been with you guys since Photoshop 7, so no I don't make you millions though I have been an avid supporter for 15 years please can you get me out go this mess.

This topic has been closed for replies.

1 reply

Steve Werner
Community Expert
Community Expert
November 19, 2016

InDesign CS6 was not compatible with Yosemite. It's an end-of-life application with no updates. It's even more so for Sierra. Sorry.

GhettoBird
Participant
November 19, 2016

Thanks for getting back to me, looks like I will have to buy what ever is

new, or generate ways to use other programs to achieve the same outcome,

Thanks

I wish I knew this last week, I would have 10 hours up my sleeve. cheers

mate.