Conflict with InDesign > Kindle Previewer > Look Inside Feature
I have a book that was done in InDesign and formatted through Kindle Previewer for Amazon.
Has anyone had any experience with conflicts between the way the ebook looks on Kindle Previewer and the way it looks on the "Look Inside" feature? I have an angry client whose book looks horrible when viewing the ebook through their "Look Inside" function.
Looks fine on Kindle Previewer on my mac, so I thought it was fine format-wise. Is it an Indesign thing, a Kindle Previewer app thing, or an Amazon thing? I would like to know if anyone has had experience with this and how they resolved it.
Trying to assuage both our frustrations. Thanks, folks.