Known Participant

Answered

Constant Spinning Wheel After Actions in InDesign 2025 Update

Forum|Forum|1 year ago
October 15, 2024
45 replies
4166 views

This new udpate gives me a contstant spinning wheel almost after each action I try to make. Select an item, move an item, open a panel, open a menu, anything really—each interactions causes the wheel to appear for 1-2sec. My productivity has been completely obliterated. Anyone else having this issue?

MacBook Pro 2023

M2 Max

32 GB

Sequoia 15.0.1

bug

Correct answer Abhishek Rao

Hi everyone,

Thanks again for all the reports and testing shared in this thread.

To help with the ongoing investigation, could anyone who previously experienced the spinning cursor/freezing while placing or updating files please confirm whether the issue still occurs in InDesign 21.5 or later?

If you can still reproduce it, please try the workaround mentioned earlier: go to InDesign Preferences via the Edit menu, disable the Generative AI options, and test the workflow again to see if that prevents the freeze.

Please share your results here. In the meantime, I’ll continue to keep this thread updated with any further information from the product team.

Thanks,
Abhishek

Show previous replies

M

Mark38123569umxc

Participant

Has there been any solution to this issue. I'm constantly plagued with the same thing. I've reset my preferences numerous times without any change.

leo.r

Community Expert

Has there been any solution to this issue. I'm constantly plagued with the same thing. I've reset my preferences numerous times without any change.

By @Mark38123569umxc

did you update to InDesign 20.1?

leo.r

Community Expert

try general troubleshooting steps first:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Abhishek Rao

Community Manager

Hello @mabela001,

Thank you for reaching out! I completely understand how frustrating this must be, especially when it's impacting your productivity. In addition to the troubleshooting steps suggested by leo.r, if possible, a screen recording of the issue would help us further diagnose it. You can also try resetting your preferences following this guide: Setting Preferences in InDesign.

Additionally, could you let us know if this issue is specific to a particular file or if it happens with all files? Are you facing similar performance issues with other Adobe Creative Cloud applications, or is it just InDesign?

Looking forward to your response so we can assist you better!

Thanks,

Abhishek Rao

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.