Skip to main content
S
Sabine250434420rob
Participant
June 28, 2022
Question

Constantly error message when opening file from last Friday

  • June 28, 2022
  • 3 replies
  • 304 views

Hello everyone, Currently I am working with InDesign version 2022, 17.3. Until last Friday I've worked without any problems. Today, when trying to open the same files in a first step there is information that one link does no longer work properly and that I can re-connect. That's fine, but in a next step there is information on an error due to which InDesign has to be closed. Or there is information the file has been demaged. When I open it despite it some elements (line) which have been there until Friday properly, do not appear. Thansk for any kind of advice.

    This topic has been closed for replies.

    3 replies

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    June 28, 2022

    Hi Sabine,

    the first thing you could test when InDesign is not running:

    Copy the InDesign document file to your desktop and try to open it from there.

    Do not do this with a double-click on the file, but use InDesign's File > Open… command.

     

    Do you have a backup of the file that was saved before Friday?

    If you test with that, do not overwrite your current document.

     

    Regards,
    Uwe Laubender
    ( Adobe Community Professional )

    S
    Sabine250434420robAuthor
    Participant
    June 29, 2022

    Dear Uwe,

    Thanks for your advice. I will try. 

    Sabine

    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    June 28, 2022

    Have you tried opeing the linked file in the application that made it? It sounds like it has been damaged, and if it fails to open correctly that could be a sign of impending hard drive troubles.

      Jumpenjax
      Community Expert
      JumpenjaxCommunity Expert
      Community Expert
      June 28, 2022

      I agree with Peter, that is the first thing I would check. If that does not help. Try saving the file under a new name and see if that fixes it. But it does sound like a damage in the link.

      Lee- Graphic Designer, Print Specialist, Photographer
      S
      Sabine250434420robAuthor
      Participant
      June 28, 2022

      Thanks Jumpenjax, too, I will let check the basic link. Saving the file under a new name unfortunately did not work. I just try it tormorrow again, sometimes miracles happen ... Thanks, Sabine

      LinSims
      Community Expert
      LinSimsCommunity Expert
      Community Expert
      June 28, 2022

      Let me move this to the InDesign forum for you, which is the appropriate forum for your question.

      The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

      * Product questions should be posted in the associated product community.
      * Installation questions should be posted in the Download & Install community.
      * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
      * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices