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waynee4128242
waynee4128242
Participant
February 10, 2021
Question

Content grabber not showing when I share my screen in a Zoom meeting

  • February 10, 2021
  • 1 reply
  • 702 views

I'm a high school teacher teaching (due to COVID) half of my kids at home and half in the classroom, simultaneaously. I wear a headset and teach the ones at home through a Zoom meeting while the kids in the classroom listen and watch what I'm doing on a big screen. Challenging, to say the least. I just started teaching InDesign and have noticed a weird bug: when I'm sharing my screen, the content grabber does not appear on any of my graphic frames. I can still move the content (the pointer turns to a hand when it's in the middle of the frame) but there's no visible donut. This is an issue when I'm teaching kids who have never used InDesign and are watching my workspace as an example. I've scoured the internet and cannot find anyone else having this issue. Btw, I've looked in View > Extras and "show content grabber" is not available (only "hide" is available). Any suggestions?

1 reply

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
February 10, 2021

Hi, I also teach InDesign via Zoom to classes to adult students at UC Berkeley Extension.

 

In InDesign 2021, which I teach, I have not had a problem displaying the Content Grabber in Zoom, or in finding the Show Content Grabber command (see illustrations below):

 

 

If this happens in every file, I'd suggest restoring your InDesign preferences and caches:

 

Adobe InDesign: Rebuilding Preferences and Cache Files ...www.rockymountaintraining.com › Adobe InDesign

 

If it only happens in one file, there might be corruption. Try saving the file as IDML (File > Save As > InDesign CS4 or Later [IDML]). Then reopen the IDML and try again.

waynee4128242
waynee4128242Author
Participant
February 17, 2021

Unfortunately, it happens in every file I use.  Rebuilding the preferences did not fix it. In your directions for rebuilding the cache files, what name do I rename those files? They are already named "InDesign."

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
September 19, 2025

FYI--I'm still seeing this problem in Oct. 2025 with the latest (at the time of posting) InDesign and Zoom.

I discovered that the feature is still there, you just can't see the content grabber. My cursor changed from the move icon when around the sides of the image to the grabber hand when I moved over the image center. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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