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anastasia_7708
Participant
November 10, 2025
Question

Converting some PDFs to InDesign-Document leads to InDesign 2026 crashing

  • November 10, 2025
  • 1 reply
  • 78 views

Heyo Community members,

I was about to try this new function for the first time. The PDF I'm using is small enough, has only one page, but also several images and text – this already seems to be too much, because before the conversion is even complete, the program simply crashes. I've tried different small-sized PDFs as well, some seem to work, some don't. They've all been created recently and aren't protected or anything – is there an important step I'm forgetting or is it probably just a matter of time until the function is working properly? (Which would be further proof that Adobe should take more time to thoroughly review programs before launching them prematurely...)

Has anyone else experienced this issue?

1 reply

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
November 10, 2025

Hi @anastasia_7708,

 

Thanks for sharing the details, and sorry for the trouble. Could you please confirm which operating system you're using along with its version? 

Also, when InDesign crashes, do you see the Adobe Crash Reporter dialog box appear? If yes, please submit the crash report and share the email address you used while submitting it via DM, so I can check the logs on my end. You can follow the steps here for reference: https://adobe.ly/3LsvT4R. I checked but couldn’t find any crash reports linked to your community email address yet.

Could you also confirm if the affected PDFs are saved locally on your machine or stored somewhere else, like a network drive or synced folder? Please try saving them to a different local location(on the machine's local drive only) and then attempt converting them again to see if the crash persists.

Additionally, it would be helpful to know how those affected PDFs were originally created(for example, were they exported from another Adobe app or generated from another program?). If possible, please share one of the affected PDFs for testing. If it's confidential, you can DM me the link securely through any cloud-sharing service such as Google Drive or Dropbox.

 

Looking forward to your update.

Abhishek

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