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March 8, 2019
Answered

Copy + Paste not working on InDesign

  • March 8, 2019
  • 12 replies
  • 38634 views

Hi,

For years I've not been able to use the CMD + C and CMD + V shortcut keys to copy and paste anything in InDesign. I'm able to copy and paste via the menu but nothing else.

The shortcut keys work fine on any other program on my Mac it's just InDesign which isn't working.

When I paste using the shortcut keys the previous copied content is pasted indicating that the clipboard hasn't saved my most recent copy.

It's not a massive issue but it does slow the fluidity of my workflow slightly.

It's a strange issue that I can't seem to find a solution for online.

Anyone have any idea?

This topic has been closed for replies.
Correct answer Bill Silbert

Try trashing your InDesign preferences.

To do so on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

12 replies

Bill Silbert
Community Expert
Bill SilbertCommunity ExpertCorrect answer
Community Expert
March 8, 2019

Try trashing your InDesign preferences.

To do so on a Mac:

The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

The advantage of manually deleting preference files in this manner is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

Barb Binder
Community Expert
Community Expert
March 8, 2019

Hi John:

Sometimes other applications interfere with the InDesign shortcut keys. Here's how to narrow it down:

  1. Close InDesign, shut down the computer and restart. Only open InDesign. Are the shortcut keys working again?
  2. If not, take a look at the apps that autoload when you reboot, visible on your Mac in Sys Prefs > Users and Groups > Login items. Disable those and reboot. Are the shortcut keys working again?

We have found that malware apps and anti-virus apps are the most likely culprits, but also browser extensions.

Examples:

Resize Proportionately NOT WORKING!!

Proportional Scaling

~Barb

~Barb at Rocky Mountain Training