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Participant
June 3, 2026
Question

Corners and lines on objects not showing correctly

  • June 3, 2026
  • 4 replies
  • 50 views

Hi,
After installing the latest version of InDesign (v. 21.4), objects are not shown correctly (like before).
When I make objects with a stroke (e.g. a square with a stroke), the stroke is not shown at all. And if I make an object with rounded corners, the corners are not shown correctly. See attached screenshot. When I try to set transparency in Effects (e.g. 50 %), that is also not showing, the box is shown 100 % white none the less.
If I generate a PDF everything is shown correctly there.
Display performance is set to high quality, so that should not be a problem.
Does anyone have a clue about this problem? Please help me!

    4 replies

    Mike Witherell
    Community Expert
    Community Expert
    June 3, 2026

    Hi Jarle,

    Let’s test for file corruption:

    Does it help if you export to IDML and reopen the IDML and save-as to a fresh INDD document?

    Does it help if you use Layout > Pages > Move Pages to push the affected pages into a new blank document of the same page size?

    Mike Witherell
    Jarle0101Author
    Participant
    June 4, 2026

    Mike,

    I’ve just tested both of your suggestions, but it doesn’t make any difference.

    Jarle0101Author
    Participant
    June 3, 2026

    Bill, Thanks for responding!
    I’ve now tried to reset like you wrote. I also deleted the Language folder. And after starting InDesign I can see that it has created a new Language folder. But the issue is still there.
    When I insert a new box and choose rounded corners, they are shown correctly, so it seems like that’s working well. But when trying to set transparency, the box is not made transparent, it just makes the corners squared again, and not rounded like I first set them to be. It is strange that a transparency setting does this!

    Mike, your suggestion doesn’t make any difference either.

    BobLevine
    Community Expert
    Community Expert
    June 3, 2026

    If they’re exporting to PDF properly, it’s a display issue. If GPU Performance is enable, turn it off. If it’s off, turn it on.

    Bill Silbert
    Community Expert
    Community Expert
    June 3, 2026

    When you updated did you keep the previous version’s preferences? If so, try resetting your InDesign preferences. This will restore the program to its defaults. Hopefully, it will fix the issues that you’ve mentioned.

    To reset preferences:

    For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

    For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

    To do so:

    The preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

    The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

    Mike Witherell
    Community Expert
    Community Expert
    June 3, 2026

    There is also a simple Reset Preferences on Quit button available within Preferences > General. Click it and click OK and quit and restart InDesign.

    Mike Witherell