Skip to main content
sophied64824439
Inspiring
November 7, 2020
Answered

Crash after upgrade 3 times in 15 minutes....

  • November 7, 2020
  • 2 replies
  • 281 views

Indesign 16.0, just trying to make some texts, nothing special, and 3 crashes during working... Sorry for english, I'm french, and quite angry....!!!!

What can I do to work fluently like before this update....

 

Thanks for answer, difficult to work in France on this terrible moment with Covid, so, I have some works to do and I would like to be able to show something to my client on monday...!

This topic has been closed for replies.
Correct answer sophied64824439

thank you for answer.

Magic, the day after all the crashes, and without doing anything, Indesign is no mre crashing.... I don't understand, but anyway, it is a good thing to work !!

If it begins again, I'll do as you say. Thank you !

2 replies

Ashutosh_Mishra
Inspiring
November 28, 2020

Hi there,

 

We're glad to hear your issue is now resolved. You may try following steps given on this help article(https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html) if you have similar issue again. Hope it helps.

 

Regards,

Ashutosh

Derek Cross
Community Expert
Community Expert
November 7, 2020

Which OS version?

Tty resetting your InDesign preferences:

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

sophied64824439
sophied64824439AuthorCorrect answer
Inspiring
November 16, 2020

thank you for answer.

Magic, the day after all the crashes, and without doing anything, Indesign is no mre crashing.... I don't understand, but anyway, it is a good thing to work !!

If it begins again, I'll do as you say. Thank you !