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meerac27682198
Participating Frequently
September 2, 2015
Question

Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

  • September 2, 2015
  • 2 replies
  • 16828 views

I'm getting the same Exception, using InDesign:

Process:           Adobe InDesign CC 2015 [3550]
Path:              /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015
Identifier:        com.adobe.InDesign
Version:           11.1.0.122 (11100)
Code Type:         X86-64 (Native)
Parent Process:    ??? [1]
Responsible:       Adobe InDesign CC 2015 [3550]
User ID:           393393107

Date/Time:         2015-09-02 14:17:02.577 -0700
OS Version:        Mac OS X 10.10.3 (14D2134)
Report Version:    11
Anonymous UUID:    7EA882AA-67F0-9B9E-74F7-6FB9407DCF94

Time Awake Since Boot: 7000 seconds

Crashed Thread:    0  Dispatch queue: com.apple.main-thread

Exception Type:    EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:   KERN_INVALID_ADDRESS at 0x00006188003be758

Any ideas?

    This topic has been closed for replies.

    2 replies

    G
    Adobe Employee
    Gaurav Bhargava
    Adobe Employee
    September 4, 2015

    Based on the crash report I think this solution might work for you InDesign CC 2015.1 crashes while working on text

      M
      meerac27682198Author
      Participating Frequently
      September 4, 2015

      Thank you! I just tried the solution... I'll check in later after working on my files for a while to make sure it's fixed!

      M
      meerac27682198Author
      Participating Frequently
      September 5, 2015

      So far, so good. I only had one crash all afternoon. I hesitate to say that it's fixed... but I'm cautiously optimistic. Thank you all!

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      September 2, 2015

      You'll need to provide more information about what is happening when you crash? Was InDesign working before? Has anything changed in your system?

      I'll forward this to the InDesign forum where some users may be able to interpret your report.

      M
      meerac27682198Author
      Participating Frequently
      September 2, 2015

      Thanks, Steve. It was working just fine before I started developing a new document, developing a template as I go.  Nothing has changed in my system -- no Adobe updates (Flash or otherwise), no Mac updates that I know of, nothing new. I sent a co-worker a copy of the file, and it also made InDesign crash on her system, but I don't know what caused the crash from her end.

      It happens when I'm typing, when I copy and paste text or graphics, when I add text that flows into the next text box, when I tag some text as a particular paragraph style... probably other times, as well, but I have forgotten all of the times it has given me errors.

      I am new to InDesign, so it's incredibly frustrating because I don't know if I accidentally tried to make it do something it's not supposed to do, or if there is something wrong with [my system, my template, my styles, my brain].

      I can attach the entire error report, if that's helpful, or send you the file I'm working on... What would be most useful?

      Peter Spier
      Community Expert
      Peter SpierCommunity Expert
      Community Expert
      September 2, 2015

      Are you the same person who posted the crash report (please post reports on pastebin.com, not here, and provide a link)? If so, you need to run the latest patch for InDesign CS6, then try again. If not, post the crash report and give us the link.

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