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geoff-vssl
Participant
November 22, 2019
Question

Create Guides not working in InDesign (web set-up)

  • November 22, 2019
  • 3 replies
  • 3393 views

Running into an interesting issue: Create Guides isn't working. I'm trying to create a 3-column grid layout for a web document (1920 x 1080), but the Create Guides feature doesn't show anything when I try altering the settings.

 

I have checked all my view settings to make sure guides are visible... all good.

 

Is it because I'm working in a web setting? I tried creating a new print document and the Create Guides command worked there. Odd that it wouldn't work across the board no matter color space or file specs I'm using.

 

Any suggestions?

3 replies

M
magnetic_genius3366
Participant
March 4, 2025

Just had the same issue and solved it. Just zoom in to the document and zoom out and the guides will apear 🙂

rob day
Community Expert
rob dayCommunity Expert
Community Expert
November 23, 2019

Assuming you are Showing Guides and are in Normal Screen Mode, check your Grids and Guides & Pasteboard Preferences and make sure you have Guides in Back unchecked.

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
November 22, 2019

No, the web setting doesn't make a difference.

 

If the guides are hidden, InDesign will offer to show them for you when you choose Layout > Create Guides. That isn't the issue?

 

If not, try a new document (and print intent). If it still isn't working, I'd recommend rebuilding cache and preferences. See https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/.

 

~Barb

~Barb at Rocky Mountain Training
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