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Participant
February 28, 2021
Answered

Create new media size

  • February 28, 2021
  • 1 reply
  • 206 views

Help!  I'm trying to create a #10 envelope template in InDesign. I can set the document size with no problem, but the print presets don't contain the correct media size for a #10 envelope. How do I add a new listing to "Paper Size?" THANX!

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Correct answer Randy Hagan

I believe you're going to find that's a printer driver setting, rather than an InDesign issue.

 

You've designed a #10 sized document, you need to be able to tell your printer to pick up the (likely manual) feed and define that space over the specified #10 sheet feed to your printer.

 

What kind of printer are you using? If you can share the Make/Model/Feed Trays for your printer, hopefully we can help you get what you want out of that printer.

 

Hope this helps,

 

Randy

1 reply

ManakeesAuthor
Participant
February 28, 2021

The problem arises when I put #10 envelopes in my printer. Then I get the message that the print setup between the program and the printer don't match, and I have to cancel the print.

 

Randy Hagan
Community Expert
Randy HaganCommunity ExpertCorrect answer
Community Expert
February 28, 2021

I believe you're going to find that's a printer driver setting, rather than an InDesign issue.

 

You've designed a #10 sized document, you need to be able to tell your printer to pick up the (likely manual) feed and define that space over the specified #10 sheet feed to your printer.

 

What kind of printer are you using? If you can share the Make/Model/Feed Trays for your printer, hopefully we can help you get what you want out of that printer.

 

Hope this helps,

 

Randy