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leannz30751615
Inspiring
November 10, 2022
Answered

Creating a new hyperlink creates "serious error"

  • November 10, 2022
  • 1 reply
  • 433 views

Creatiing a text-anchor hyperlink in a book between one chapter and amother. No problems until last update. I choose Create New Hyperlink, browse to find the chapter I want to link to; dialog box popup asks me to save CURRENT chapter as itself. ??? No way out of this so I choose OK, which creates a "serious error" that forces InDesign to close and have to recover the document. 

This topic has been closed for replies.
Correct answer Eugene Tyson

Holding down Shift, Control, Option and Apple key does not produce a dialog box to reset prefs? Program just starts up as normal.


Shift+Option+Command+Control

 

 

1 reply

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Community Expert
Eugene TysonCommunity Expert
Community Expert
November 10, 2022

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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leannz30751615Author
Inspiring
November 10, 2022

I have too many preferences/workspace settings to re-set them all. This doesn't have anything to do with preferences, it has to do with a software bug that's popping up the wrong dialog box.

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
November 10, 2022

Resetting the preferences has very little to do with resetting your personal preferences.

You can back up your workspaces and settings.

1. Go to: ~/Library/Preferences/Adobe/Adobe InDesign

2. Navigate to Version X.0/en_us/Workspaces and you'll find your workspace files

Copy and place the workspace files in the exact same location on the new Macintosh and launch InDesign -- you should see them in the menu.

 

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Resetting the InDesign preferences removes minor corruption that may have built up in the programme - which can happen - which is why the option is available.

And and resolve minor 'buggy' issues.

 

 

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