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margitm97236272
margitm97236272
Participant
Apr 15, 2024 10:46 AM UTC
Question

creative suite 5.5 design premium activation limit reached

Hi!

Problem with my creative suite 5.5 design premium, it says activation limit reached. I have already worked with my new computer over the year. Now it says, that this serial number already installed on 2 computers. Adobe Acrobat X did automatic install some days ago and then it started.

7 replies

krista_2731
Participant
Jun 5, 2025 5:32 PM UTC

I basically have the same issue. I had to reset my computer without the chance to deactivate any programs first and now I cannot use my programs. I tried to get to talk to support but they said it was too old and spent the rest of the time trying to push me into buying a subscription. I am still looking for solutions online though.

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BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
Jun 5, 2025 6:00 PM UTC

My answer from April of last year stands. Nobody here can help and if Adobe can't or won't assist there is nothing you can do. 

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    sebastian_2780
    Participant
    Dec 11, 2024 5:07 PM UTC

    Could you solve this issue? I got the same problem now.

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    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    Apr 15, 2024 11:11 AM UTC

    Nobody here can help you. You'll have to contact Adobe directly to see if they can and will reset the activation counter. 

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      ron_6047
      Participant
      Sep 10, 2024 5:51 PM UTC

      how do I contact Adobe directly? I have the same issues

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