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Participant
April 17, 2018
Question

CS6 InDesign Crashing Immediately Upon Launch

  • April 17, 2018
  • 1 reply
  • 380 views

I am experiencing issues with InDesign CS6 crashing every time I launch the software. I have un-installed and re-installed the software in attempts to remedy the situation, but no luck. I do not have this issue with any other application in the Creative Suite. When I restart the software through the Crash Report pop-up dialogue box the prompt says, "Adobe has found a solution or workaround", but the link given in that pop-up suggestion is a dead link and does not function.

Please help!

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1 reply

BobLevine
Community Expert
Community Expert
April 17, 2018

What operating system are you using?

Please note that CS6 is not supported under Windows 10 or any Mac O/S later than 10.10.

Participant
April 17, 2018

OSX High Sierra 10.13.4

Steve Werner
Community Expert
Community Expert
April 17, 2018

As Bob, pointed out, that's not a supported configuration and frequently causes problems or doesn't permit installation.