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charlesk97504850
Participant
August 18, 2025
Question

Deactivate a device on Indesign.

  • August 18, 2025
  • 3 replies
  • 149 views

Can someone provide current up to date information on how to deactivate one of my three devices? Available posts have outdated info and its impossible to find the area to do this. The only other option I have is to try and use the unactivated device, which then gives me the opportunity to deactivate one of the other two devices.  Find it hard to believe that is the only way. Online rep claimed that it is not possible. Is that true? 

3 replies

BobLevine
Community Expert
Community Expert
August 19, 2025

Log out of CC from the CC Desktop app.

davecourtemanche
Inspiring
August 18, 2025

With the current Cloud subscription, if I log into a 3rd machine I am prompted to log out of one of the other 2. Are you not receiving this prompt?

Anubhav M
Community Manager
Community Manager
August 18, 2025

Hello @charlesk97504850,

Thanks for reaching out. Could you try the suggestions shared in this help article (https://adobe.ly/4fL172f) to see if it helps?

Looking forward to hearing from you.

Anubhav