Design layout completely disappearing

Forum|Forum|2 years ago
January 12, 2024
12 replies
7585 views

Hi there, I've searched the community and the web for this glitch and can't find it. unfortunately the latest updated to both software and OS haven't fixed this.

Basically, if I leave my design for a little bit, and then come back to it (say after a meeting)
I find that as soon as I tap the page with my cursor – the entire layout (all pages) disappear. Everything else is still present including my pages column on the right. But the only thing that seems to bring it back is saving and restarting the programme which obvs isn't convenient.

Anyone else experienced this and/or has a fix?

Many thanks
Carolyh

Show previous replies

M

Mystical_fact5EEA

Participant

Also have been having this issue for the past 3 months or so. It's insane that if you buy the creative suite for $720 a year, you don't even get functioning applications, insane.

Derek Cross

Community Expert

If you want some help a bit more information would be useful.

Which exact version of InDesign and OS?

How much RAM and spare hard disk capacity do you have?

Please detail the issue you're experiencing.

BobLevine

Community Expert

Sonoma?

Try turning off the rulers in InDesign or toggling the GPU Performance preference.

CarolynJL14Author

Participating Frequently

Hi Bob

I've tried the GPU already, will give the rulers a go and see if that makes a difference (it's not a consistent glitch) and update here.

Thank you

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