Disfunction on MAJ touch

Question

Bonjour,

Je ne sais pas si j'ai fais une mauvaise manipulation mais ma touche MAJ ne répond pas à la garde de proportion quand j'essaye de redimensionner une image. Est ce qu'il y a une manipulation à faire pour retrouver ceela où est ce un défaut de mon clavier ?

Je travaille sur Macbook.

Merci.

ENG //

Hello,

My MAJ touch (on Macbook) don't reply anymore when I try to resize an image on InDesign/Photoshop. Have you any advice to fix it or it's my keyboard that's broken ?

Thanks

Eugene Tyson · Answer

Sometimes another application can hijack the shortcut keys.
One suggestion I saw before was to startup in Safe Mode so no other applications are open.

Try InDesign and see if it works. If it does - then try opening other applications and see which one is causing the shortcut hijacking.

Another explanation is the programme has minor courrption which can be fixed

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

---

If that's not helping

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Let us know how you get on.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded