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W
Wei16B8
Participant
June 6, 2022
Answered

Distorted images in InDesign

  • June 6, 2022
  • 2 replies
  • 1392 views

Can anyone help me with this situation? I have several older files that display this distorted image. I need to update these files rather quickly. I am using version InDesign v17.3 on OS Monterey 12.4. Help!

Wei

This topic has been closed for replies.
Correct answer Brad @ Roaring Mouse

Does it happen whether Preferences > GPU Perfomance is toggled off?

Usually, if it was just one image doing it, i would suspect a corrupt preview and would recommend simply opening and resaving the problem image, but since it seems to be all the pics, this is more like a system/app issue.

2 replies

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
June 30, 2022

For anyone following this:

It turns out the issue was Monterey Full Disk Access issues. After the OP upgraded to Monterey "in place", the Adobe apps weren't included in Full Disk Access, so, as the links were on an external drive, they weren't being accessed properly. Once this was corrected, the issue resolved itself.

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity ExpertCorrect answer
Community Expert
June 6, 2022

Does it happen whether Preferences > GPU Perfomance is toggled off?

Usually, if it was just one image doing it, i would suspect a corrupt preview and would recommend simply opening and resaving the problem image, but since it seems to be all the pics, this is more like a system/app issue.

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