Disturbance in inDesign, commands and saving

Hi Margeaux,

Are you patched up to v21.6? Past versions were having the trouble you describe. Also, if on a macOS, did you open up security permissions for Full Disk Access? You can read all about it in the link below:

Here is a compendium of troubleshooting.

Hi ​@Margaux30970837zpqx,

Sorry to hear you're unable to save your work or use Undo in InDesign.

First, to avoid losing your unsaved work, could you try File > Export > InDesign Markup (IDML) and save the file locally? If the export succeeds, you can reopen the IDML file and save it as a new INDD document.

Could you also check whether File > Save/Save As and Edit > Undo are greyed out, and whether Window > History appears blank or stops updating?

If you're using InDesign 21.2 or later on macOS, Adobe has confirmed a similar Undo/History issue. As possible workarounds, try disabling the Generative AI options under InDesign > Preferences > Generative AI, restarting InDesign, or temporarily using version 21.1 if necessary. Ref: Adobe Known Issues Hub.

If the problem continues, back up your custom settings and try resetting InDesign preferences.

Could you please confirm your InDesign version and macOS version, whether this happens in all documents or only one, and whether the Save and Undo menu options are greyed out? This will help us determine whether you're encountering the known issue or a separate problem.

Thanks!

Abhishek