Document Conversion Issue

Forum|Forum|10 months ago
June 30, 2025
1 reply
371 views

During an Indesign Application update, we run a scripts that will open an Indesign document and save it on the newest version of Indesign that we upgraded too. During this last update, we noticed that after converting some files, when opening them, they are being converted again to Indesign 20.0. When taking a look at the Adobe Indesign Component Information window, we are able to see that the version of the document is had already been changed to 20.0 which matches that of the Indesign Application but the application is still converting. This does not happen all the time but does occur quite a bit. Any ideas on what can be causing this?

leo.r

Community Expert

During an Indesign Application update, we run a scripts that will open an Indesign document and save it on the newest version of Indesign that we upgraded too

By @martin_9558

What's your operating system version? Also, does this problem only happen when you use the script or when you do it manually, too?

M

martin_9558Author

Participant

The Indesign Server we are using is 20.0. For the operation system I have tried using Indesign 2025 versions 20.0 - 20.4 and we notice the issue. Some ads work opening fine and others do not. Yes only occurs when running the script, if it is done manually by opening it up in the application the issue does not occur.

leo.r

Community Expert

The Indesign Server we are using is 20.0. For the operation system I have tried using Indesign 2025 versions 20.0 - 20.4 and we notice the issue.

By @martin_9558

Can you please elaborate on this... Does it mean that you're using InDesign Server 20.0, which you don't update to 20.4? While at the same time, you're also using the regular InDesign (not Server), where the issue occurs with any version?

And still, what's your operating system version (macOS, Windows etc?)

In any case, it appears that the problem is somewhere in your script, since you don't have the issue when opening files manually. It's also possible that the problem happens due to a bug in InDesign scripting engine introduced in InDesign 2025. Several such problems were introduced, some fixed and some not. But then we need to know more about your script.

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