Document not opening

I'm trying to open a document, but this appears, then nothing loads, and my document doesn't open. Not sure what's happening?

Community Expert

What version of InDesign? What operating system?

Is the file stored locally or are you using Dropbox, OneDrive or similar cloud storage? If so, is the file full synced to your harddrive?

Participating Frequently

V20.5, Apple Mac. The file is stored on the server.

Community Expert

What operating system? Just this file or all files? If you copy the file to your hard drive will it open?

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