One of my students pointed this out to me the other day... They were using InDesign 2025 (MAC and PC). I tried it on my end, I was usin InDesign 2024 (just the MAC). I created a 'Facing Pages' document with 8 pages, and it stuck like that I created a 'Primary Pages' document with 8 pages, and if I either wait a second or click on any pagesthumbnails, it changes to 1 page document! See the attached video. Is this something new for 'Primary Pages'

Community Expert

Question

Document Set-Up with Primary Pages Changes

Forum|Forum|1 year ago
January 20, 2025
2 replies
841 views

One of my students pointed this out to me the other day... They were using InDesign 2025 (MAC and PC). I tried it on my end, I was usin InDesign 2024 (just the MAC).

I created a 'Facing Pages' document with 8 pages, and it stuck like that
I created a 'Primary Pages' document with 8 pages, and if I either wait a second or click on any pages
thumbnails, it changes to 1 page document!

See the attached video. Is this something new for 'Primary Pages'

InDesign-Primary-Pages-Buggy.zip

Peter Spier

Community Expert

And you have the latest patches for inDesign installed for each version?

Have you tried resetting preferences? (I'm surprised Eugene didn't mention this)

creative explorer

Author

Community Expert

@Peter Spier if you read my reply to @Eugene Tyson , I already reset my preferences. And I am using InDesign 2024 for a reason (my MAC can't do 2025) while my student has the latest and greatest 2025 on their MAC and PC.
Thanks for the reminder though🥰

m

Peter Spier

Community Expert

Sorry, I did see you reset prefs. Sometimes weird stuff happens when importing prefs from the previous version, and this sounds like it could be that. Might be worth doing the full manual reset as outlined at Reset InDesign Preferences and Other Troubleshooting

So your student has a newer Mac than you? There are a lot of bugs being reported with 2025 on Mac and many are supposed to be fixed with updates to both InDesign and Mac OS, so again I suggest you check to be sure that you have actuall installed the latest patches. Also the nuclear solution of runnning the cleaner tool (Use the Creative Cloud Cleaner tool to solve installation problems ) and reinstalling might be worth a try.

E

Eugene Tyson

Community Expert

I've tried several times here and can't replicate it in 2024 or 2025

Mac OS 14.4.1

Fact it's happening on Mac and PC is concerning. But hard to know what's going on.

creative explorer

Author

Community Expert

@Eugene Tyson thanks for trying! I originally thought I was imaging this...until I did tried it myself. Shoot, I was hoping yu had the same issue. I have done the usual stuff, reset my preferences, restart IndDesign and the MAC, etc

m

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