Participating Frequently

Question

Drop shadows give a black text frame

Forum|Forum|3 years ago
December 28, 2022
2 replies
581 views

When I create a page with (for example) a drop shadow then after exporting it to PDF the text frame turns completely black.

I create my PDF files with InDesign server (used on a Windows server) in the latest version (18). The problem started after updating to the newest version of InDesign. When I install the joboptions again on the server then it seems to work again, but later it is giving the same problem again. The PDF version in my example file is 1.4. Any idea on how to solve this?

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lianne3001Author

Participating Frequently

Hi,

Attached is my sample file where it goes wring. I removed all other items from the page.

Sample_file.zip

Community Expert

Community Expert

I downloaded your InDesign file, and opened it in InDesign 18.1 on a Macintosh running Ventura. I exported as PDF/X-4. and I don't see the problem.

Perhaps the problem is caused by an InDesign Server bug?

Community Expert

Community Expert

PDF/X-4 uses PDF version 1.6.

I noted you said you created PDF version 1.4. I switched the PDF version number to Acrobat 5 (version 1.4) and got the same result.

Community Expert

Community Expert

Hi @lianne3001 ,

could you share a sample page where this happens?

For that sample please change the text to dummy text and do not share the image.

Thanks,
Uwe Laubender
( Adobe Community Expert )