Skip to main content
Participating Frequently
February 5, 2024
Answered

EbookExport.InDesignPlugin error when opening a file

  • February 5, 2024
  • 11 replies
  • 23284 views

Hello,

 

When opening a file I get this error asking me to upgrade "EbookExport.InDesignPlugin" to it's latest version version. I can't find whatever this is the plugins pannel, nor do I remember installing it in the first place. This happened when using different system in an office. Was fine on the home system. Both systems are with up-to-date versions of InDesign. Both Mac sylicon.

 

Fairly urgent matter so any input would be greatly apreciated.

 

Thank you, please help!

 

This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi Harshika,

The issue is now resolved for me. Still stuck on 19.0 in the office with the new 19.3 remotely. No issues or errors.

Thanks!


Awesome. Thanks for confirming that the issue is resolved with 19.3, Nick5CEF. Appreciate your patience and collaboration with us.

 

Please feel free to reach out to us in the future for any assistance. We would be happy to help you.

 

Thanks,

Harshika

11 replies

James Gifford—NitroPress
Legend
February 6, 2024

You seem to already have a finger on the answer — it would seem that this file was created with/depends on this plugin, and you're trying to open it on a system that doesn't have it. One solution would be to locate the maker of the plugin and get an updated version; another would be to load the file anyway and remove all calls to the plugin's feature. (To be fair, I have no idea how to do the latter, but I know there are ways around such hurdles.)

 

Unfortunately, 'EbookExport' is the next thing to a generic name, and a search comes up with several, primarily for DokuWiki. The only thing I can find is the long-outdated Kindle export plugin for ID, which was abandoned in beta stage a decade ago. That...might be it. I don't know if it can even be made to install on current software, but I think Adobe still has it for download.

 

Was there a third solution you were hoping for?

Nick5CEFAuthor
Participating Frequently
February 6, 2024

Thank you for you reply! I suspect you are on the money, perahps an outdated plugin that has been attached to my InDesign for some time and is now causing a problem. Was doing an e-book years ago.

 

In the short term, a colleague working externaly was able to save it as a .IDML which was a good work around.

 

Will try to locate and delete said plug-in when I'm back on that system.

 

Thanks again!