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Participant
January 29, 2025
Question

Échec ouverture fichier

  • January 29, 2025
  • 3 replies
  • 674 views

Je n'arrive plus à ouvrir mon fichier enregistré sur Creative Cloud. Même celui enregistré sur mon ordinateur ne veut plus s'ouvrir.

Si je tente de récupérer le fichier, l'application se ferme. 

HELP ME!!!

3 replies

Eric Dumas
Community Expert
Community Expert
January 30, 2025

Can you create a new file, save it, close it, reopen it? if so, your application is running as expected.

Can you check the properties of the document on your computer? the version of InDesign should be mentionned there as per @leo.r recommendation.

Have you looked at Recover InDesign documents

Participant
January 30, 2025

Bonjour, Oui j'ai essayé avec un nouveau fichier, je peux le creer, le fermer, l'enregistrer et le rouvrir à nouveau.

je vous mets en pieces jointes les propriétées du document que je ne peux pas ouvrir.

HARSHIKA_VERMA
Community Manager
Community Manager
March 12, 2025

Hi there,

 

Thank you for sharing the requested info and sorry for the delayed response. We would like to follow up on the issue. Are you able to resolve the issue or still experiencing it on the latest version of InDesign?

 

We will be happy to investigate further.

 

Thanks,

Harshika

leo.r
Community Expert
Community Expert
January 29, 2025

are you running the latest InDesign 20.1? also, what's your Windows version?

Participant
January 30, 2025

J'ai repondu sous la publication de eric dumas

Mike Witherell
Community Expert
Community Expert
January 29, 2025