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Participant
September 29, 2024
Question

Erro mensagem: não foi possível dar baixa neste arquivo. Pode estar sendo usado por outra pessoa.

  • September 29, 2024
  • 1 reply
  • 209 views

Eu tento editar os textos dos arquivos que me enviam e aparece a seguinte mensagem de erro: não foi possível dar baixa neste arquivo. Pode estar sendo usado por outra pessoa. 
Não sei como resolver, não consigo trabalhar, gostaria muito de ajuda!

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1 reply

Robert at ID-Tasker
Legend
September 29, 2024

What platform, OS and InDesign versions? 

 

Abhishek Rao
Community Manager
Community Manager
September 30, 2024

Hi @Isabel_Bel5446,

 

I understand how frustrating it can be to encounter this error message while trying to work on your files. It typically indicates that the document is currently checked out by another user or that there's a file-locking issue.

 

To help you resolve this, could you please provide the following details asked by our expert?
1. The version of InDesign you are using.
2. The operating system details (Windows or macOS, and the version).

In the meantime, you can try the following steps:
1. Check with the person who sent you the file to ensure they have checked it back in.
2. If you have access to the original file location, verify if any temporary files are left that may be locking the document.

Looking forward to your response so we can get this sorted out!

 

Best,  
Abhishek Rao