ERROR #13 Publising Online

The online publishing function is not working, it gives error 13.

I've restarted everything, I've logged out, I've saved in another location and with another name and the error continues..!!!

Does anyone know how to solve it?

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Community Expert

Sign out of Creative Cloud online

Sign out of InDesign (Help>Sign Out)

Sign out of the Creative Cloud Desktop App

restart

Login Desktop App

Open InDesign go to Help and ensure you are logged in (if not then log in)
Login on Creative Cloud online.

See if it helps.

Participant

I already tried that and it didn't work 😞

Community Expert

Is it just this document or any document (old or newly created)?

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