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a diana
Participant
June 25, 2023
Question

ERROR #13 Publising Online

  • June 25, 2023
  • 1 reply
  • 745 views

The online publishing function is not working, it gives error 13.

I've restarted everything, I've logged out, I've saved in another location and with another name and the error continues..!!!

 

Does anyone know how to solve it?

This topic has been closed for replies.

1 reply

Community Expert
June 25, 2023

Sign out of Creative Cloud online

Sign out of InDesign (Help>Sign Out)

Sign out of the Creative Cloud Desktop App

 

restart

Login Desktop App

Open InDesign go to Help and ensure you are logged in (if not then log in)
Login on Creative Cloud online.

 

See if it helps.

a diana
a dianaAuthor
Participant
June 25, 2023

I already tried that and it didn't work 😞

Community Expert
June 25, 2023

Is it just this document or any document (old or newly created)?